Every year, Bomi Health Carrier makes more than 300,000 home deliveries to around 45,000 patients worldwide, serving the leading global players in the following sectors: dialysis, colostomy, ventilotherapy, artificial nutrition and wound care. Bomi Group offers a value-added service to our clients’ patients as part of our patient-focused approach based on the following four principles:
Reliability: we offer patients dedicated customer service representatives and drivers in order to promote human relations that go beyond mere professionalism
Knowledge: our customer service representatives understand and constantly monitor our patients needs. Delivery slots are scheduled based on the needs of each individual patient
Availability: we follow our patients anywhere, providing a reliable home treatment delivery service wherever they need it
Specialist training: our drivers receive regular training in order to protect patient privacy.
Our Bomi Health Carrier personnel provide a “bedside” delivery service, including installation and initial testing in the case of health aids. We also provide a return management service to adapt to changes in treatment, reverse logistics services including equipment sanitisation and the management or disposal of expired products, on arrangement.