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Customer Service Operator

Bureau: Italy-Département: Customer Service

For our warehouse in Soresina (CR), we are looking for a brilliant Customer Service Operator to be included with a permanent contract within the Logistics Business Unit.

Main Responsibilities

  • Management of communication flows with customers and couriers
  • Insert orders in the warehouse management system
  • Office procedures, inventory and goods entry procedures
  • Management of stocks and returns
  • Resolution of problems and complaints
  • Customer Contacts

Mandatory requirements

  • High school diploma
  • Good knowledge of English (level B1)
  • Previous experience of at least 1 year in companies operating in the Logistics and Transport sectors in similar positions
  • Familiarity with the main IT supports and knowledge of the MS Office package, mainly Excel

Preferred requirements

  • Knowledge of warehouse management systems (AS 400, SAP, Oracle, etc.)


  • Flexibility
  • Team work
  • Ability to operate in an organized way and to manage priorities and deadlines
  • Strong aptitude for problem solving
  • Communication and relational skills
  • Focus on the customer

More details on the economic offer will be disclosed during the job interview.

Please attach an updated copy of your Curriculum vitae. Applications without this document will not be considered.

Bomi Group respecte la réglementation en matière de confidentialité et de protection des données applicable à chaque État et ne fait aucune discrimination fondée sur l’origine raciale ou ethnique, les opinions politiques, les convictions religieuses ou philosophiques, l’appartenance à un syndicat, la vie sexuelle ou l’orientation sexuelle dans le choix des candidats. L’annonce s’adresse à des candidats des deux sexes.

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Bureau: Italy-Département: Customer Service
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